一.教材理解教材地位與作用:本單元“閱讀與鑒賞”部分,本單元要求學(xué)生能在了解詩歌創(chuàng)作的時代背景的情況下通過反復(fù)誦讀詩歌,把握其中豐富的意象,領(lǐng)悟詩歌獨特的意境和詩人所要表達的情感。《雨巷》是現(xiàn)代派大師戴望舒的成名作和前期的代表作,他曾因此而贏得了“雨巷詩人”的雅號。本單元以《雨巷》為例子給學(xué)生展示了象征主義詩歌的特點,《雨巷》運用了象征性的抒情手法。詩中那狹窄陰沉的雨巷,在雨巷中徘徊的獨行者,以及那個像丁香一樣結(jié)著愁怨的姑娘,都是象征性的意象。這些意象又共同構(gòu)成了一種象征性的意境,含蓄地暗示出作者即迷惘感傷又有期待的情懷,并給人一種朦朧而又幽深的美感。富于音樂性是《雨巷》的另一個突出的藝術(shù)特色。詩中運用了復(fù)沓、疊句、重唱等手法,造成了回環(huán)往復(fù)的旋律和宛轉(zhuǎn)悅耳的樂感。因此我把本課的教學(xué)重點和難點確定為:教學(xué)重點:通過反復(fù)誦讀,領(lǐng)略詩歌的音樂美以及分析其成因教學(xué)難點:分析意象以及其象征意義初步掌握鑒賞詩歌的方法
一. 教材分析1. 本單元的中心話題是“計算機(Computers)”,內(nèi)容涉及計算機的發(fā)展歷史,計算機的應(yīng)用等。本節(jié)課是該單元的第一課時,我將Warming up, Pre-reading and Comprehending這四部分整合為一節(jié)精讀課。其中。Reading部分是題為WHO AM I?的文章,以第一人稱的擬人手法介紹了計算機發(fā)長演變的歷史和計算機在各個領(lǐng)域的應(yīng)用,其主旨是表達計算機的發(fā)展變化之快以及在生活中用途之廣。而Warming up部分以圖片的形式展現(xiàn)了計算機的發(fā)展歷程;Pre-reading中的問題和排序分別是為了預(yù)測語篇的內(nèi)容和測試學(xué)生對計算機歷史了解的情況;Comprehending則通過各項練習(xí)訓(xùn)練學(xué)生的閱讀技能,從而加深對文章的理解??梢娺@幾部分是一個有機的整體。2. 教學(xué)目標:1) 語言目標:重點詞匯及短語:abacus, calculate, calculator, PC, laptop, PDA, robot, analytical, technological, universal, mathematical, artificial, intelligent, network, explore, in common, as a result.重點句子:a. My real father was Alan Turing, who in 1963 wrote a book to describe how computers could be made to work, and build a “universal machine” to solve any mathematical problem.
When it comes to the students’ studying methods, I'd like to introduce my Ss first. The Ss have a good command of basic language points. They’re interested in learning English, and they take an active part in English class, so they will have fun in autonomous, cooperative and inquiry learning. I will just serve as a guide, showing them the way to explore how to make more progress in their English learning.Now it’s time for the most important stage of this lesson. My teaching procedures are arranged as follows:Step1.Leading-in (3 minute)Play a video of a wide variety of wildlife to introduce my topic. Step2. Speaking (12 minutes)We will use our textbook Page25. Let the Ss fast read the short paragraph to warm up. Ask them to talk about the report on some endangered wildlife in China with the dialogue patterns on the screen. Lastly, I will invite some groups to demonstrate their dialogues about saving wildlife in China.Step3.English play (3 minutes)Watch another video in praise of their excellent performance just now. It’s about Jack Chen’s(成龍)and Yang Ziqiong’s wildlife protection.Step4. Listening (twice 13 minutes)This time, I’ll ask the Ss to fill in the blanks of the monologue of the 2 movie stars above. Step5.Discussion (3 minutes)Which would you like to choose to wear, clothes made of cotton, artificial leather or animal skins? Why ?Step6. Summary (3 minutes)1. If there were no wildlife, there wouldn’t exist human beings. If the buying stops, the killing can, too.2. Animals are our friends. To love animals is to love ourselves. Stop hunting, killing and destroying wildlife.3. Let’s live in harmony with all the living things in the world. Step7. Music appreciation (3 minutes)Let the Ss appreciate the song Earth Song by Michael Jackson. Last but not the least, I will show you my blackboard design.
Then I would ask them to think of a funny English or Chinese and tell it to partners. While telling stories, they can use expressions and some acting to help make the story funny. 5 minutes would be given to do this.Those stories they told there will be the material for their writing. Soletting them tell it at first is helpful. And they can make a difference between telling a funny story and writing it down. Generally speaking, it is difficult forstudents to write well because they don’t know what to write and how to write. Asking them to tell their own stories at first can help them come up with what to write.After their telling, I would invite someone to share his/her story with all of us and I would write it down on the blackboard.This example story would be used as a sample to illustrate the format of funny story. Different from a story from teacher or textbook, a story from students can obviously become a interesting material to draw students’ attention.Then I would ask the whole class to put this story into several parts. It might be a little bit difficult for them. So I would ask them to find out whether all the sentences are necessary. After delete some sentences, there are 6 sentences left behind. Then they can easily put them into three parts. After interaction with students, I would teach them the right terms for each part and conclude the format of funny story.This step is the key and difficult point in my lesson. So I mainly usetask-based teaching method in this part and the task for students was divided into several stages. With the separated difficult level, students can find there are usually three parts in writing. They can also learn to write without the unnecessary parts in the process of analyzing. And then I wouldn’t rush to tell them the right terms to them directly. Instead, I would ask them to name them by their own. A confused mind is better for acquiring knowledge.While-writing:Then I would give students 7 minutes to write down this story, without other requirements.With all the preparations in pre-writing, students’ difficulties were cleared. So it would be much easier for them to write down the story within 7 minutes. There are no other requirements because students’ first writing is actually a drafting. It would be revise and edit several times later. Writing, as a skill
The oldest and the most popular park in the worldenjoy the exciting activities thereget close to the life-size cartoon characters like Mickey Mouse and Donald Duck Step 3 Pre-reading1.What do you suppose a theme park is ?2.What do you think you can see in a theme park?(1.It is a kind of amusement park which has a certain theme – that the whole park is based on. 2.buildings, castles, statues, rare animals and birds, and so on.) Step 4 Reading ----- Theme Parks –---- Fun and More Than Fun1.Predict : Read the title and the pictures on P. 34 and PredictWhat is the meaning of the title “Theme Park – Fun and more than fun”?(The title means that theme parks are fun to visit, but that they can also be educational and can offer useful information.)2.Skimming Fast read and answer:What activities can we take in a theme park?Amusement park: Bumper car Merry-go-round slide bungee jumping Free-fall rides Horror films Pirate ship Ferris wheel roller coaster3.Scanning Read again and you will find various theme parks are mentioned in the passage . Then what are they ?Theme parks: Sports theme park History theme park Culture theme park Marine or Ocean theme Park Future park Science theme park Disneyland4.Careful reading and find the main idea of each paragraph:THEME PARKS---- entertaining/ educationalPara.1 Traditional parks are places to go for relaxation and to have time away from our busy lives.Para.2 Theme parks are different They’re large and full of things to do, see and buy.Para.3 Theme parks are built around a single idea or theme. One example is a sports park.Para.4 Another kind of theme park is historical more and cultural and can be educational.Para.5 Disneylandwas the first theme park. It is based on the fantasy life and characters of Disney’s films.Para.6 Some examples of educational theme parks include sea world parks and science parks.
Knowledge objectives:(1) to make Ss grasp the usage of words, expressions and sentence structures: statistics, struggle, thanks to, rid of, some patterns for persuasion, the “ing” form as subject and object;(2)to use learnt knowledge to persuade sb.Ability objectives:(1) to develop Ss’ reading skills(skimming, scanning, word guessing);(2) to improve Ss’ speaking, communicating and cooperating skills.Emotional objectives:to make Ss know the contribution of Yuan,and learn his spirit and his simple life time.Teaching important and difficult points:(1) some words, expressions and sentence structures mentioned above;(2)the content of the text;(3)training their reading and speaking skills.Teaching methods: CLT, TBLT,QT.Learning strategies: CLS, QLS, TBLS.Teaching procedures:Step 1 lead-in: (1) teacher plays a piece of recent news from CCTV about the harvest of the super hybrid rice, and ask students whether they know Yuan or not, and talk about him and his contribution.(2)Brain storm: let Ss describe Yuan in their minds including his appearance, his living condition and so on.Step 2 fast reading tasks:(1)teacher introduces Yuan and super hybrid rice(2)make Ss read the text as fast as possible with questions. Such as: what’s the general ideaof this passage? What’s Yuan’ dream? (skimming and scanning skill)Step 3 intensive reading tasks(1)let Ss read the text silently, find topic sentence of each paragraph and draw the difficult sentences and the knowledge what they don’t understand.(words guessing)(2)teacher and Ss talk about the important words, expressions and sentences together, and ask Ss to retell the content of the text.(summarizing and paraphrasing)(3)teacher summarize this part.(4) read again following the courseware.
基于以上分析,為使本堂課圍繞重點、突破難點,同時讓學(xué)生在課堂教學(xué)中能力得到提高,我設(shè)計如下教學(xué)過程。(一)創(chuàng)設(shè)情景認識形變由同學(xué)們已有的形變知識入手,引入新課。教師演示:①彈簧的壓縮形變;②彈簧的拉伸形變③視頻播放:竹竿形變、鋼絲的扭轉(zhuǎn)形變。得出形變的概念及各類形變。[設(shè)計意圖:我從生活情景中引入新課,是為了激發(fā)學(xué)生的好奇心,為學(xué)生學(xué)習(xí)重點和難點內(nèi)容作鋪墊。]設(shè)問:摩天大樓在風(fēng)的吹拂下會不會擺動,發(fā)生形變嗎?演示微小形變放大實驗:由于這種形變不容易觀察,會使學(xué)生產(chǎn)生疑問:到底有沒有發(fā)生形變?解決的辦法是微小形變的演示實驗。為什么光點會往下移?讓學(xué)生帶著問題思考后得出結(jié)論:是由于桌面發(fā)生了形變,但是形變不明顯。為后面解決壓力和支持力都是彈力做好鋪墊。[設(shè)計意圖:使學(xué)生知道“放大”是一種科學(xué)探究的方法。]
1.說教材《記念劉和珍君》是魯迅先生用飽醮著熱淚,用悲憤的筆調(diào)寫下的一篇感人至深的散文,既有對愛國青年沉痛的悼念,又有對反動派憤怒的控訴,也有對覺醒的國民的吶喊?!队浤顒⒑驼渚肥歉咧姓Z文必修1第三單元第一課的講讀課文。文中描摹人物的音容笑貌,敘述人物的行為事跡,都融入了作者真摯的情感和深刻的感悟。對學(xué)生明辨是非,領(lǐng)悟時代精神和人生意義,有著重要的作用。新課標強調(diào)了要全面提升高中學(xué)生的語文素養(yǎng),初步形成正確的世界觀、人生觀、價值觀,并學(xué)會收集、判斷、處理信息,具有人文素養(yǎng)、創(chuàng)新精神與實踐能力。同時,《記念劉和珍君》感情真摯,感悟深刻,具有典型人文性。結(jié)合本單元教學(xué)目標,確立教學(xué)目標如下。
4、學(xué)習(xí)全詞:(1)背景介紹,讓學(xué)生看課文中的年代,然后讓學(xué)生回憶1925年的毛澤東的情況,老師適當提示,讓學(xué)生了解其背景。(出示幻燈片)(2)學(xué)生自由朗讀,結(jié)合注釋和背景理解詩詞。(3)師生共同理解全詞①先讓學(xué)生齊讀前三句,思考正確的語序,并用正常的語序解釋。②品味第三到第十句,這里是教學(xué)的一個重點,要讓學(xué)生先讀,再理解,在此基礎(chǔ)上訓(xùn)練學(xué)生的想象能力。③分析上闕中的最后三句。④小結(jié)上闕。提出了一個問題“誰主沉浮”讓學(xué)生在文中找內(nèi)容回答,然后轉(zhuǎn)入下闕內(nèi)容的分析。⑤分析下闕內(nèi)容,回答“誰主沉浮”的問題,突出本文主旨5、描繪詩詞形象:學(xué)生用自己的語言把上闕的內(nèi)容生動地描繪出來。6、欣賞學(xué)生優(yōu)秀作品。(根據(jù)時間具體而定,也可以作為課后作業(yè))
四、教學(xué)方法和學(xué)法。課前學(xué)生搜集有關(guān)《詩經(jīng)》的資料必不可少。另外,時隔數(shù)千年,年代久遠,文字的障礙很大,然而,過分糾纏于文字的疏通會破壞詩歌的“氣”,喪失詩歌的“神”,所以在學(xué)習(xí)時,應(yīng)舍去條分縷析的理論評價,指導(dǎo)學(xué)生結(jié)合注釋疏通文字,然后引領(lǐng)他們經(jīng)由文字再現(xiàn)形象和事件,經(jīng)由形象和事件領(lǐng)略情感,感受其中濃濃的詩情。誦讀的環(huán)節(jié)是重要的,配以二胡獨奏《長相思》,營造意境,學(xué)生沉浸在音樂營造的意境中反復(fù)吟詠,讀出節(jié)奏,讀出音調(diào),讀出感情,細細體味,讓或優(yōu)或喜的情愫縈繞心間,我們就觸到了先民的靈魂。比興手法為《詩經(jīng)》獨創(chuàng),重章疊句同樣別致而新鮮,教學(xué)過程中結(jié)合具體語境讓學(xué)生自己去發(fā)現(xiàn)并進行討論,不搞枯燥的知識傳授。還引入講故事、改寫兩種活潑的學(xué)習(xí)形式,從而達到加深理解的目的。
3、拓展延伸,啟迪心智,創(chuàng)設(shè)課堂訓(xùn)練營。三、說學(xué)法1、紙上得來終覺淺,圈點、勾畫、批注法,學(xué)好文言基本功。2、自主合作加探究,眼耳口腦手并用,破疑解難在其中。四、說課時安排《鴻門宴》篇幅較長,文言知識較豐富,文章內(nèi)涵豐厚,因此我設(shè)計用五課時教學(xué)本文。第一課時:了解作家作品,積累文言知識,感受作者隱忍發(fā)憤的著書精神(初讀)第二課時:理清故事情節(jié),概括人物形象,學(xué)習(xí)客觀地評論歷史人物,(熟讀)第三課時:進一步梳理文言知識,精讀課文,要求讀透。(精讀)第四課時:通過對人物、事件的賞析,加深學(xué)生對人物的理解,鍛煉學(xué)生的開放性思維,由學(xué)生自主認識到人物的性格,悲劇的原因等問題。(賞讀)第五課時:補充課本教學(xué)內(nèi)容:同學(xué)生一起閱讀古今關(guān)于劉邦項羽的一些篇章:讓學(xué)生投入進來,把握自己眼中的項羽。(展讀)在文言文學(xué)習(xí)的過程中,采取五步學(xué)習(xí)法:初讀-熟讀-精讀-賞讀-展讀(板書)
[教學(xué)反思]人教版高中語文必修二第三單元安排了《蘭亭集序》《赤壁賦》《游褒禪山記》三篇古代山水游記散文,它們借游賞之事,探索生命的意義、治學(xué)的道理。師者,所以傳道、授業(yè)、解惑也。高中的教材選用的都是歷史經(jīng)典名篇,每一篇都閃爍著儒道釋等百家光輝的思想。編者要老師傳道的意圖很明顯。即非如此,看著這些影響歷代、影響世界的如日月之耀眼光華的偉大思想就躺在我們的教科書里,又如何能不講呢?所以,我將本課的教學(xué)重難點擬定為:幫助學(xué)生建立積極的生死觀,掌握多角度看問題的正確的思想方法。當然,也讓學(xué)生領(lǐng)會了融寫景、抒情、說理于一爐的大家手法。整堂課各教學(xué)環(huán)節(jié),環(huán)環(huán)相扣,過渡自然,讀、思、議、寫訓(xùn)練到位,而且全部圍繞“生死觀”展開,如一篇形散神不散的散文。
學(xué)法指導(dǎo):高一學(xué)生對文言文閱讀已具備了一些基礎(chǔ)知識和積累,但對如何學(xué)習(xí)文言文,還是一個新課題,因此教師應(yīng)引導(dǎo)學(xué)生掌握學(xué)習(xí)方法,運用已有的知識框架同化新信息,建立新的智能,逐步走向獨立學(xué)習(xí)的境界。一、引導(dǎo)學(xué)生利用課文注釋,使用工具書自己翻譯,必要時教師進行點撥、解難,培養(yǎng)自學(xué)能力。二、告訴學(xué)生翻譯文言文要遵循的原則。三、調(diào)動學(xué)生思考、討論、交流的積極性,教師適時點撥,培養(yǎng)學(xué)生發(fā)現(xiàn)問題、解決問題的能力。四、提示學(xué)生反復(fù)誦讀課文,體會文章所闡述的道理。五、鼓勵學(xué)生及時歸納學(xué)習(xí)文言文的方法,注意積累文言文知識。教學(xué)程序:教學(xué)本課可安排2課時。第一課時:1、導(dǎo)入新課:首先給學(xué)生介紹毛澤東的七絕詩《為李進同志題所攝廬山仙人洞照》:“暮色蒼??磩潘?,亂云飛渡仍從容。天生一個仙人洞,無限風(fēng)光在險峰。”學(xué)生通過誦讀領(lǐng)會了“無限風(fēng)光在險峰”一句的含義。隨后因勢利導(dǎo),引出課題,指出今天我們要學(xué)習(xí)的王安石的《游褒禪山記》,就含有類似的深邃哲理。
一、說教材《開辟新航路》是高中《歷史·必修二》第5課的內(nèi)容。從三個方面向?qū)W生介紹了歐洲人開辟新航路的歷史:即新航路開辟的原因和條件、新航路開辟經(jīng)過以及影響。前4課內(nèi)容介紹了古代中國經(jīng)濟的基本結(jié)構(gòu)與特點,從第5課開始學(xué)習(xí)資本主義世界市場的形成和發(fā)展。本課內(nèi)容相當重要,上承古代中國,下啟近代世界。新航路的開辟,打破了世界相對隔絕的狀態(tài),世界真正開始融合為一個整體。從此,以西歐為中心的世界市場的雛形開始出現(xiàn)。隨后的殖民擴張,世界市場拓展;第一次工業(yè)革命,世界市場基本形成;第二次工業(yè)革命,世界市場發(fā)展。二、說目標1、課程標準概述迪亞士、哥倫布開辟新航路的史實,認識地理大發(fā)現(xiàn)對世界市場形成的意義。2、三維目標①知識與能力:掌握新航路開辟的原因、經(jīng)過、影響。②過程與方法:引導(dǎo)學(xué)生分析原因及影響,培養(yǎng)學(xué)生分析和歸納問題的能力。③情感態(tài)度與價值觀:A、通過對新航路開辟過程的學(xué)習(xí),使學(xué)生感受和學(xué)習(xí)探險家們勇于進取的開拓精神。B、通過學(xué)習(xí)新航路開辟的影響,使學(xué)生認識新航路開辟促進了人類社會的整體發(fā)展。
通過這個示例呢,我們可以得到解決向心力問題的一般的步驟,確定對象,找出軌跡,找出圓心,然后進行受力分析,讓同學(xué)們參考這樣的步驟,逐步的解決圓周運動的問題,對于變速圓周運動,我通過鏈球運動進行引入,這里是一個鏈球運動的視頻,在同學(xué)們觀看視頻之前,我給同學(xué)們提出問題,鏈球收到繩子的拉力,做的是勻速圓周運動嗎? 然后再課堂上我們再做一個小實驗, 我們可以通過改變拉線的方式來調(diào)節(jié)小球的速度大小嗎? 那么對小球,做加速圓周運動,進行受力分析,我們可以看到,小球做加速運動時,他所受到的力,并不是嚴格通過軌跡的圓心,在進行分析的時候,特別強調(diào),小桶所受力的切線方向分力,和法線方向分力,切線方向分力,改變小球運動速度大小,法線方向分力,改變了小球運動的方向,法線方向的分力,在這里就是向心力,產(chǎn)生了向心加速度,通過這樣一個例子進行分析,同學(xué)們是比較容易理解的,
各成員單位要明確職責(zé),密切合作、各司其職、各負其責(zé)。區(qū)安監(jiān)局負責(zé)水上交通安全監(jiān)督協(xié)調(diào)工作;區(qū)交通局負責(zé)水上交通安全管理工作,組織所屬有關(guān)單位開展“三無”舶專項整治;區(qū)公安局、楚州水警大隊負責(zé)嚴厲打擊各類妨礙、破壞水上交通安全和治安秩序的違法活動,協(xié)助交通、海事部門的監(jiān)督管理工作,制止不服從管理的行為產(chǎn)生,提高“三無”舶整治活動的威懾力;楚州地方海事處負責(zé)現(xiàn)場巡查,對“三無”舶采取切實可行措施予以整治;區(qū)航道管理站配合海事機構(gòu)整治“三無”舶;閘管理部門負責(zé)舶待閘區(qū)和引航道安全管理,對“三無”舶不予過閘放行;各相關(guān)鄉(xiāng)鎮(zhèn)為轄區(qū)內(nèi)舶安全管理的責(zé)任主體,要做好宣傳、勸導(dǎo)工作,主動配合有關(guān)部門開展“三無”舶專項整治,切實加強本鄉(xiāng)鎮(zhèn)村民自有舶的安全管理工作,落實整改措施。
2、社會就業(yè)情況我國普通高校畢業(yè)生每年都在增加,而畢業(yè)生就業(yè)率僅能達到百分之八十左右,未就業(yè)的畢業(yè)生在以往其實都找到了工作,但好像出于一種無理由的現(xiàn)象吧,畢業(yè)生找到的第一份工作90%以上都不會是他們的終身職業(yè),甚至是第二份、第三分……我們都在把第一、第二當作跳板,然后尋求最好的、最適合自己的。、如我校一開始出去實習(xí)可以簽到工作的同學(xué)也會陸續(xù)返校。而又有時候是畢業(yè)生有好高騖遠的情結(jié),所以一直處于跳槽狀態(tài)。而這些畢業(yè)生以及下崗職工尋求再就業(yè)增多、大批農(nóng)村人口涌入城市,從而更加大了__年高校畢業(yè)生就業(yè)的難度。
一是幫助農(nóng)村婦女提高素質(zhì),促進農(nóng)村經(jīng)濟的發(fā)展。堅持發(fā)展第一要務(wù),努力提高婦女素質(zhì),不斷深化以“學(xué)文化、學(xué)技術(shù)、比成績、比貢獻”為主題的“雙學(xué)雙比”活動,著力培育有文化、懂技術(shù)、會經(jīng)營的新型女農(nóng)民,注重“巾幗科技致富示范基地”建設(shè),通過現(xiàn)場示范、基地培訓(xùn)、科技接力等形式,為農(nóng)村婦女的生產(chǎn)發(fā)展、科技致富提供了有效服務(wù)?! 《欠龀洲r(nóng)村婦女增收致富,實現(xiàn)貧困地區(qū)農(nóng)村富余女勞動力的就業(yè)。
(一)地攤經(jīng)營主以低收入、就業(yè)難群體為主。一是進城務(wù)工農(nóng)民。隨著市民化進程,大量農(nóng)村人口進入城市,農(nóng)村轉(zhuǎn)移勞動力集聚城市,地攤無需較大投入,經(jīng)營成本十分低廉,從而吸引農(nóng)民工流動擺攤設(shè)點。二是城鎮(zhèn)人口中的無固定職業(yè)人群和下崗工人。城鎮(zhèn)人口中學(xué)歷低、無技能而限制就業(yè)的人群,因資金短缺、時間限制需要靈活就業(yè)的人群,地攤無疑是不錯的選擇。三是大學(xué)生和有創(chuàng)業(yè)打算的新型攤販。為了積累創(chuàng)業(yè)第一桶金,增加市場實踐,累計創(chuàng)業(yè)經(jīng)驗,降低創(chuàng)業(yè)風(fēng)險,部分大學(xué)生和創(chuàng)業(yè)初始者選擇“練攤”
1、強化服務(wù)意識?! ∞k公室是一個綜合性服務(wù)科室,是廣大教職工和學(xué)校領(lǐng)導(dǎo)之間溝通的橋梁和紐帶。既要做好為領(lǐng)導(dǎo)的服務(wù)工作,保障學(xué)校的有關(guān)文件、通知、工作安排、會議精神等及時傳達、落實到位;也要做好教師的服務(wù)工作,及時將教職工的思想、訴求等向有關(guān)領(lǐng)導(dǎo)反映,努力解決好職責(zé)范圍內(nèi)力所能及的事情,為教職工辦實事、辦好事;還要做好來人來客的接待服務(wù)工作,熱情耐心地接待學(xué)生家長來訪及電話咨詢,熱心解答有關(guān)疑問,不拖辦,不敷衍,努力使家長和學(xué)生滿意。